The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
Personal data are collected, processed and stored by Varna City Tour Ltd. with strict compliance with the requirements of the Personal Data Protection Act and other applicable regulations, including the General Data Protection Regulation (Regulation EU 2016/679).
We assume responsibility for protecting the privacy of personal data in cases where users provide personal data on the site or when using online services.
Varna City Tour Ltd reserves the right to extend and modify the functionality, conditions, and products of this website and any changes made will be published on the site in time.
By accessing this site and the reservations you make, you agree that you are familiar with and accept the terms and conditions below.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all national laws and requirements for user privacy.
WHAT INFORMATION WE COLLECT AND HOW?
We collect information from you when you make an online reservation for excursions/events on our website (www.tours4you.online). This information includes your name, e-mail address, phone number and financial data (credit card number, card expiration date, card owner name). When you contact us via the contact form on the website or subscribe to our newsletter, we collect your name and e-mail address.
In addition, we automatically accept and record information from your computer and browser, including your IP address, information about your software and hardware, and which page you have requested to load.
HOW WE USE YOUR PERSONAL INFORMATION?
We collect, process and store your personal data in order to conclude an excursion contract with you (processing, administration, observing, managing and accounting your reservation) and making the payment.
We also use your personal information to manage and improve our website and services; to personalize your experience and meet your individual needs as well as to connect with you. We may send you certain mandatory business messages, such as reminders, additional information about the service you purchased, etc.
HOW LONG WE STORE YOUR PERSONAL DATA?
Personal data subject to tax audits and necessary for accounting purposes, as well as all other data, related to the reservation, shall be kept for a period of 6 years after the performance of the contract, or after completion of the procedures related to any disputes concerning legal claims. The information, that we collect when you subscribe to our newsletter is stored until you withdraw the consent (unsubscribe).
Varna City Tour Ltd. respects your right to personal integrity. According to the requirements of the General Data Protection Regulation (Regulation EU 2016/679), the data subject (the client) has the following rights:
– Information and access to personal data that is stored
– Right to rectification of inaccurate data
– Right to withdraw the consent
– Right to erasure (‘right to be forgotten’) – under certain conditions referred to in Article 17 of Regulation (EU) 2016/679
– Right to restriction of processing (under certain conditions referred to in Article 18 of Regulation (EU) 2016/679)
– Right to data portability from one administrator to another
– Right to complain to the supervisory authority about the unlawful processing of personal data.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. More information about how cookies work can be found here: http://www.allaboutcookies.org/cookies/what-information-in-cookie.html
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Your continued use of this website indicates that you agree to the cookies policy of Varna City Tour Ltd.
CONTACT & COMMUNICATION
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advice users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products/ services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text /banner /image links to other websites, similar to; https://www.tripadvisor.com/ and TripAdvisor this.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
ADVERTS AND SPONSORED LINKS
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
SOCIAL MEDIA PLATFORMS
Communication engagement and actions taken through external social media platforms that this website and its owners participate on are customs to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
SHORTENED LINKS IN SOCIAL MEDIA
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: goo.gl/u37a1E).
Users are advised to take caution and good judgment before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
PROTECTION OF THE INFORMATION
We apply various safeguards to protect your personal information. We use encryption methods to protect important user information transmitted online. We also protect your data offline. Your personal information is located behind secure networks and is only available for a limited number of persons who have special access rights to such systems and are required to maintain the confidentiality of information. Computers/servers where the personal identification information is stored are kept in a secure environment.
In addition, all the sensitive / credit information that is provided is encrypted with Secure Socket Layer (SSL) technology. All transactions are processed by the vendor and are not stored or processed on our servers.
DISCLOSURE TO THIRD PARTIES
We do not sell, trade or otherwise transfer your personal identification information to other sides. This does not include trusted third parties who assist us in operating our website or direct our business, provided the parties agree to keep this information in full confidentiality.
On the other hand, non-personal information may be disclosed to third parties for marketing, advertising, and other uses.
Edited & customized by Varna City Tour incorporated in Bulgaria, with seat and registered office: 9 A “Yanaki Bogdanov” St., Varna, entered in the Commercial Register of the Republic of Bulgaria under Unique Id No 200978370.
RESOURCES & FURTHER INFORMATION
- General Data Protection Regulation (Regulation EU 2016/679)
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Instagram Data Policy
- Project Planner Template